10913 Terms and Conditions – What Every Filipino Member Needs to Know Before Playing

To register and use the 10913 platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and current. Each Filipino member is permitted to hold only one active account — duplicate accounts are not allowed and may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. If you suspect unauthorised access to your account, you must notify the 10913 support team immediately. Accounts that are found to have been registered with false information may be terminated and any associated balances forfeited in accordance with platform policy.

The 10913 platform is provided for lawful entertainment purposes only and is intended exclusively for personal use by registered Filipino members. You agree not to use any automated software, bots, scripts, or other tools that interfere with normal platform operation or give any individual an unfair advantage. Any form of collusion, fraudulent activity, or manipulation of game outcomes is strictly prohibited and will result in immediate account suspension. Members must not use the platform for any activity that violates Philippine law or any applicable regulation. 10913 reserves the right to investigate suspicious account activity and to withhold funds pending the outcome of any investigation. Continued use of the platform after any update to these Terms constitutes acceptance of the revised Terms in full.

All financial transactions on the 10913 platform are conducted in Philippine pesos (PHP). Members are responsible for ensuring that the payment details they provide are accurate and belong to accounts registered in their own name. 10913 does not accept third-party deposits or withdrawals — any transaction originating from an account that does not match the registered member's details may be refused and returned. Withdrawal requests are processed in accordance with the platform's standard processing schedule, and members may be required to complete identity verification before a withdrawal is approved. The platform reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these Terms, or an ongoing investigation. Any fees associated with payment processing are disclosed at the time of the transaction and are the responsibility of the member unless stated otherwise by 10913.

All bonuses and promotional offers available to Filipino members through the 10913 platform are subject to specific terms and wagering requirements that will be displayed at the time the offer is presented. Bonuses are intended for entertainment purposes only and may not be withdrawn as cash until the applicable wagering requirements have been met in full. 10913 reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice, particularly where there is evidence of abuse or exploitation of a promotional structure. Members found to be abusing bonus offers — including through the use of multiple accounts, systematic low-risk betting strategies designed solely to clear bonuses, or collusion — will have their bonuses forfeited and may have their accounts suspended. Full details of current promotions and their applicable terms can be reviewed on the Bonus page and the Latest Promotions page. It is the member's responsibility to read and understand all promotional conditions before opting in to any offer.

10913 is committed to promoting a safe and responsible gaming environment for all Filipino members. The platform provides tools and resources to help members manage their gaming activity, including the ability to set personal deposit limits, session time reminders, and cooling-off periods. Members who feel that their gaming is becoming difficult to control are strongly encouraged to make use of these tools and to visit the Responsible Gaming page for detailed guidance and support options. Self-exclusion requests can be submitted through the platform and will be actioned promptly — once a self-exclusion is in place, 10913 will take all reasonable steps to prevent the excluded member from accessing their account. Gaming should always be treated as a form of entertainment with a defined budget, never as a means of generating income or resolving financial difficulties. 10913 takes underage gambling seriously and will immediately close any account found to belong to a person under the legal gaming age of 21.

The personal information collected from Filipino members during registration and ongoing platform use is handled in accordance with the 10913 Privacy Policy, which forms part of these Terms and Conditions by reference. Members agree to provide accurate personal information and to update their details promptly if any information changes. 10913 uses reasonable technical and organisational measures to protect member data from unauthorised access, loss, or misuse, though no online platform can guarantee absolute security. Members are responsible for keeping their own login credentials secure and must not share their account access with any third party. Any suspected data breach or unauthorised account access should be reported to the platform's support team immediately so that appropriate action can be taken. 10913 will not sell or share personal member data with third parties for marketing purposes without the explicit consent of the member concerned.

10913 reserves the right to suspend or permanently close any member account at its sole discretion, particularly where there is evidence of a breach of these Terms, fraudulent conduct, or activity that poses a risk to the platform or other members. Where an account is suspended pending investigation, the member will be notified as soon as reasonably practicable and given the opportunity to provide clarification. If a member wishes to close their own account voluntarily, they may do so by contacting the support team, subject to the settlement of any outstanding bets or withdrawal requests. Disputes relating to game outcomes, transactions, or promotional terms must be raised with the 10913 support team within 30 days of the event in question — disputes raised outside this window may not be considered. 10913's decisions on disputed matters are final, having been made in good faith and with reference to available platform data. Members who are dissatisfied with a resolution are encouraged to review the FAQ page or seek independent advice through appropriate Philippine consumer channels.

10913 may update or revise these Terms and Conditions from time to time to reflect changes in platform operations, applicable Philippine regulations, or industry standards. When material changes are made, members will be notified through the platform or via the contact details associated with their account. The updated Terms will be posted on this page with a revised effective date, and members are encouraged to review them periodically to stay informed. Continued use of the platform after the effective date of any revision constitutes the member's acceptance of the updated Terms. If a member does not agree with any revised Terms, they should cease using the platform and close their account in accordance with the process set out in Section 7. 10913 is committed to communicating changes clearly and in plain Philippine English so that all members can understand how any revision may affect their use of the platform.